1/ Thread: The Wisdom of Crowd
In 2007, @mjmauboussin wrote a paper on the wisdom of crowd, and showed with simple maths and experiments why the crowd can trump individuals.
Some of the takeaways were VERY counterintuitive and it materially influenced my thinking.
Better aesthetics, usually yes. More interesting brand messaging, usually yes. But how about viable business models, scalability, and competitive advantage?
Unlike roles in traditional organizations, these are based on commitment levels and activity types (long-term program steward vs. short-term contractor) - not knowledge specialization (Sales vs. Engineering).