Fact-checking, however well-intentioned, does not solve the problem; paradoxically, it may in some cases make it worse. It is an Analog City solution insufficient to the problems of the Digital City.
The future was always going to be omnichannel. Pundits have been prematurely predicting this for many years, but it is finally happening. There is a strange belief in certain circles that the future will be e-commerce only and that brick and mortar stores have no value.
people building tech products so often miss the point
the point is to help people live a good life, not an efficient life
the point is resonance, not scale
the point is to deliver comfort, not just convenience
the goal is not... See more