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. Britannica is organized by subjects, Wikipedia by hyperlinks. Britannica is organized in alphabetical order. Wikipedia is a web of references with no beginning or end. Wikipedia is made by the people, for the people. It’s a collective memory machine where knowledge is accessible to everybody with a smartphone

Slack’s importance is inversely tethered to the rate at which functional workflows within companies become legible and systematized. Both at an operational level, and long term at the meta-strategic level.

“The user as the producer.” This is a phrase I first heard from a founder of a new social platform we think is uniquely creative. I think of it as a step beyond user generated content–instead, it’s user produced content. The user doesn’t just contribute but shapes the product itself.

Media sites like Reddit, Twitter, and HackerNews are entropic, optimized for novelty, and “random”: the user is pulled into several different directions that limit their ability to progress at any one thing