sari

Being a founder requires constant calibration between arrogance and humility, optimism and pessimism. You need the arrogance to believe that you have something important to say, but the humility to know most people won’t care. You need the optimism to convince yourself and others (employees, investors, customers) to believe in you. But you need... See more

Focus obsessively on customer experience. If you’ve read anything about Amazon, you know this one. I won’t belabor the point. But keep it in mind: it’s not about the tech, it’s about what the tech can do for customers.

Entertainment and education are not opposites. Education can (and should also) be entertaining.

Within companies that effectively over-communicate, employees at all levels and in all departments understand what the organization is about and how they contribute to its success. They don’t spend time speculating on what executives are really thinking, and they don’t look for hidden messages among the information they receive

Asynchronous Pay-as-you-go: Whether it’s Lance Bass singing happy birthday to your aunt or your favorite fubol star revealing he’s much more charismatic on the pitch, these platforms host talent to sell their time on-demand.