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The fate of the urban environment itself, along with the restaurants and retail that it comprises, will depend upon government interventions at every scale. Without sufficient aid to individuals and small businesses (and even with that aid, to a lesser degree), widespread closures will create a void in commercial real estate demand. Urban brick-and... See more

The internet has created huge consumer surplus - people value what they’re consuming far more highly than what they are currently paying for it: that’s an incredible opportunity.

Second, given the nichification of everything, whether by subject matter or sensibility, I am not surprised that the New York Times is finding it difficult to sustain an opinion section purporting to represent all sides of an issue. This isn’t the pre-Internet era, when only a few publications had the reach to plausibly claim they had a duty to sho... See more

If you think you have problems that fame will fix, I implore you to work on the inside first. At the very least, work on both in equal measure.

Internally, our first Operating Principle is “Users First”. Some companies are technology-first:  they do some R&D, invent interesting tech, and figure out how to commercialize it. That’s a very  viable and successful approach for many companies. But Stripe is lucky enough to serve  millions of smart, discerning, and demanding bu... See more