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Land and Expand SMB / Mid-Market SaaS: ~90% is GOOD, ~110% is GREAT

Wikipedia has a built-in editorial lodestar that social media platforms lack. Whereas sites like Facebook have recently invested more heavily in moderation (with limited results), their sense of neutrality remains “passive” — compared to Wikipedia’s “active” sense of neutrality

There’s a broad spectrum of VCs and founders, the latter of whom possess differing levels of capability to maintain high growth and continually raise equity dollars at inflated valuations. For example, there are many companies who raise an angel/seed round, then a Series A, spend most of it on customer acquisition which flows right into FB and Goog... See more

Symphony’s challenge currently is squeezing revenue out of its customers. It overtook Bloomberg’s 332,000 user count in 2018. But it charges US$24,000 for up to 100 seats, rather than the US$24,000 Bloomberg charges for one. Also, its network tends to be more internal than Bloomberg’s, with as many banks on it but fewer of their clients. Last year ... See more