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Some companies have thus responded by adapting texting to mimic the intimacy of personal conversations with friends.

People with positive taste, on the other hand, can make things that genuinely look good. This gives them a lot more freedom in their designs (they can use colors other than white!). Truly good designers have positive taste. Unfortunately for people like us, Apple seems to have hired most of them and put them to work building fairly bland web sites.

People will react much more violently to technologies that replace specific jobs, as opposed to technologies that allow for new kinds of work or production.

The web in its current state is like a city without public spaces. People can only interact in places owned by someone else, and a small group of landlords captures an oversized share of all economic activity.

“Any information that’s gathered on you, if it’s not sold by you or you don’t authorize it is theft” – John Robb

Feedback is a gift. My goal is to get everyone reading this to give more, and more effective, feedback to their peers.

Aesthetics. An entire aesthetic world is a lot harder to copy than a visual handwriting or a tone of voice. It also takes longer to develop. Aesthetics is a value innovation form that stems from the brand POV. This aesthetic POV defines who the company is, what it stands for and also what kind of customers it wants to cultivate.