sari

The first hurdle is trust: Do they trust not only that the product works, but that your company will be around for many years to come, that you will maintain a high pace of development, that you won’t have security issues, that your customer service will truly help them when inevitable problems arise, and that you can scale as the customer’s n

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In the third example, the author mentions the last method of slowing down the Evaporative Cooling Effect—giving high status to special contributors of the community. High value participants have recognition and reputation in the community, and others respect them, so they have no incentive to leave the community, which decelerates the process of Ev... See more

Here’s the problem: Our schools, our workplaces, our society are built atop that bad metaphor. Activities and habits that we’ve been taught to associate with creativity and efficiency often stunt our thinking, and so much that we’ve been taught to dismiss — activities that look like leisure, play or rest — are crucial to thinking (and living!) well

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But ultimately, content ranking is a dynamic partnership between people and algorithms. On Facebook, it takes two to tango.

You don’t doomscroll Instragram to see content from specific sources, but to see what’s happening. That takes power away from creators. You don’t try to find any website directly; you ask Google. You don’t go looking for websites for apartments: you ask Airbnb. You go to Uber for a new ride, you don’t look for the card you received two years ago fr... See more