Ideas require patience.
At Steve Jobs’ funeral, Apple's chief designer Jony Ive said: “I think he better than anyone understood that while ideas ultimately can be so powerful, they begin as fragile, barely formed thoughts, so easily just squished.”
It is also important to remind people that they will be less likely to read your face. So they should not be assuming things from your nonverbal cues … because you are less likely telegraph your feelings consistently. Yes, we all have tells. But a grimace from a low-EQ person could actually mean that they are happy … so others should not read into ... See more
So yes, if your heart stops and you need CPR, you would really like it to be performed by someone who remembers the steps. But they don’t have to nail it—imperfect CPR is better than none at all. What you really want is not someone who can ace a bunch of multiple-choice questions about CPR, but someone who has the desire to save your life, the conf... See more