We all think we make these choices ourselves. But it turns out that our choices are more constrained than we think. The unseen hand in them all is the networks that surround us & the powerful math they exert on us.
In my six years at Google, I got to observe this force up close, relentlessly killing features users loved and eroding the last vestiges of creativity and agency from our products. I know this force well, and I hate it, but I do not yet know how to fight it. I call this force the Tyranny of the Marginal User .
Simply put, companies building apps hav... See more
I've seen many people that enter healthcare from the tech side get worn down by extremely long feedback loops + bureaucracy + regulation. Right now the loops are near instant, bureaucracy is temporarily halted, and regulations are looser. I think this will get people excited as they see their immediate impact on the industry, but might also set up ... See more
The only experts who still possess authority are blue collar ones. The public still wants to hire the best plumber or car mechanic or hair stylist, and will pay more if these workers have established a reputation for expertise. But the expertise of white collar professionals is derided at every turn
so much of the way we’ve derived our identity, our sense of accomplishment, achievement, contribution, value, self-worth, is subject to radical overhaul in the next decade and the one following that and beyond. More jobs will be automated, augmented, enhanced, and yes, eliminated. And certainly new jobs will be created, but we can’t wait for them t... See more
At a time when interacting safely with other humans can no longer be taken for granted, the appetite for digital spokespeople is accelerating. Brands are expected to spend as much as $15 billion annually on influencer marketing by 2022, up from $8 billion last year, according to Business Insider Intelligence. A growing slice of that money belongs t... See more