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When we talk about artificial intelligence, we rely on metaphor, as we always do when dealing with something new and unfamiliar. Metaphors are, by their nature, imperfect, but we still need to choose them carefully, because bad ones can lead us astray. For example, it’s become very common to compare powerful A.I.s to genies in fairy tales. The meta

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While some specific categories have taken off – at the time of writing, there are six puzzle brands in Thingtesting’s directory – the create-at-home category as a whole is still in the early days of going direct-to-consumer.

As shoppers divest from retail and shift to secondhand, they must commit to building something better. Rather than disengaging from secondhand shopping, they should instead engage with the industry more: use their position in this space—their access and ability—to help create opportunities that benefit all people in the secondhand supply chain. Bec... See more

"Escape competition through authenticity." Basically, when you're competing with people, it's because you're copying them. It's because you're trying to do the same thing. But every human is different. Don't copy. The most important skill for getting rich is becoming a perpetual learner. You have to know how to learn anything you want to learn... See more

Customers can more easily leave and choose the option that works best for them. In future we’ll choose our jurisdictions and governments the way we chose our insurance policies or religions. Back then, choosing your religion was crazy, the way choosing our governments today seems crazy—or at least infeasible for most people.

This isn’t to say that there cannot be a horizontal collaboration app that is core to the productivity workflows. But it likely cannot be blocking to productivity. It can’t be a peer level app that is standalone. Instead it must work across and within each productivity app. Standalone messaging is not what ties all apps together. It is a peer level... See more