sari
success and
The Commoditization of the Starbucks Experience
Howard Schultz's memo discusses the dilution of the Starbucks experience and the need to refocus on the core values and differentiation from competitors.
The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
5 highlights
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect a book by Will Guidara
by Will Guidara
2 highlights
Let My People Go Surfing: The Education of a Reluctant Businessman
10 highlights
founder stories and