sari

This is not to just be a “things were better in the old days” rant. But I do think in the era of growth teams running wild with machine learning algorithms, we accelerated distribution incentives to drive engagement before we really knew what incentives were being created in the internet economy. And now the larger social networks are grappling wit... See more

All the evidence so far indicates that there are no limits for knowledge or improvement.

When people express unusual beliefs that are at odds with conventional opinion, like defunding the police or downplaying hard work, or using peculiar vocabulary, often what they are really saying is, “I was educated at a top university” or “I have the means and time to acquire these esoteric ideas.”

Even today, in the age of Google, most knowledge tools are extensions of the humble note-taking app. As such, they feel very finite. They contain only and exactly the information you put in. A notes app isn’t an interface to something more expansive, nor does it synthesize anything new while you aren’t looking. No matter how large a personal databa

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As shelter-in-place laws start to relax across the U.S., and businesses begin to reopen—or at least to start thinking about it—everyone from retailers, restaurants, hairdressers, fashion boutiques, and building managers are desperate to overhaul their spaces with new safety protocols so they can protect employees and customers —and start making mon... See more

The idea is that it’s easiest to scale a product, harder to scale a service, and most challenging to scale a feeling. Here’s my take: while consumers might buy a product once because of a trend, they’ll buy a product twenty times because of a feeling. Ultimately, it is that ability to evoke a feeling in customers that creates the highest impact and... See more

“People are deliberately waiting for the thrill of being offended”