Find opportunities for recurring low actual cost and high perceived value rewards and recognition to keep customers coming back, build brand affinity, and create an emotional connection with customers
One of the first things I discovered as President of the United States was that no decision that landed on my desk had an easy, tidy answer. The black-and-white questions never made it to me — somebody else on my staff would have already answered them. And while few decisions in life are as complex as the ones you face in the Oval Office, I did... See more
The biggest and most relevant Reddit communities grow via organic search: they show up at the top of Google results for commonly searched words and phrases (think “personal finance”, “Game of Thrones”, “League of Legends”, etc.).
Limited exposure to diverse motivations: "Cryptoeconomics sees only a certain slice of the people involved. Concepts such as self- sacrifice, duty, and honor are bedrock features of most political and business organizations, but difficult to simulate or approximate with cryptoeconomic incentive design"
My view is the root cause of a lot of these issues is a deep structural misalignment between the needs of their underlying corporate structure of companies like Twitter and the needs of the networks they operate. There are other ways to build these networks. Email is a good example, which runs on an open protocol called SMTP that isn’t owned by... See more
If you want to see the future of B2B software, look at what Excel users are hacking together in spreadsheets today. Excel’s success has inspired the creation of software whose combined enterprise value dwarfs that of Excel alone.