Owning payments allows you to build a winning product. Your customers have different needs, pain points, and goals relating to the flow of money, such as tip pooling for restaurant staff (Toast), paying down business loans with daily card sales (Square), tying payments to rewards (Starbucks), streamlining collections (DocuSign), automating... See more
you can't do anything interesting without breaking from consensus, and you can't break from consensus without looking like an idiot to the people inside the consensus
The startup graveyard is filled with companies led by entrepreneurs who realized that the way we buy and sell homes sucks, but couldn’t ultimately figure out how to change it. They weren’t thinking big or long-term enough. The companies that have made the biggest impact, like Zillow and Redfin, make it easier to search for houses, but then kick... See more
Every social space can be decomposed down to a collection of plazas and warrens. In Facebook, your profile, friends and newsfeeds are warrens but fan pages, groups & events are plazas.
This begs the question: What might it mean to reimagine the form of these datasets in a world unconstrained by pressures like speed, scale, and universality? By looking to artists like Anna Ridler and others for their rejection of “off-the-shelf” datasets, we can imagine what it would be like to curate datasets with much deeper intention and... See more
The influencer marketing industry will be worth $15 billion by 2022, up from $8 billion in 2019, and that growth is powered by the long tail of influencers.