"The clearest way to make a 10x improvement is to invent something completely new. If you build something valuable where there was nothing before, the increase in value is theoretically infinite. A drug to safely eliminate the need for sleep, or a cure for baldness, for example, would certainly support a monopoly business."
It's possible that a delivery co-op for restaurants would be cheaper than them using delivery services. They could all pool their resources and hire a single delivery driver who does everyone's orders.
This is what processes aligned with customer jobs do: they shift complexity and nuisances from the customer to the vendor, leaving positive customer experiences and valuable progress in their place.
I decided to write about McMaster-Carr because it is so rare to see such careful thought go into an industrial web app, far removed from the commotion of silicon valley, web3, D2C, and the other typical subjects of pixel perfection.
It’s about how we can naturally contextualize information that grows exponentially, how we can create tools that enable us easily organize the information we collected into meaningful structures, how we can provide a space for people to think and imagine more effectively, how we can bridge the gap between thinking and creating, how we can encourage... See more
The brute reality is that most kids slot themselves into academic ability bands early in life and stay there throughout schooling. We have a certain natural level of performance, gravitate towards it early on, and are likely to remain in that band relative to peers until our education ends.