The more choices someone makes in a work’s creation, the more likely it is to be viewed as making art.

A secret of the top growth experts in tech is to think about every UX interaction as an emotional event.

The better AI gets at doing our work for us, the more we outsource our thinking to it. Thus, as we make machines more humanlike, they make us more machinelike. Perhaps we should be less worried about AI becoming conscious, than about humanity becoming unconscious.

We all know “startups are hard,” but I think we tend to imagine that this difficulty is bounded, contained, modelable, a bit like running a marathon: yes, legs and lungs hurt, but that’s normal and appropriate, and we know the route, the distance, and that there’s a finish line. This is a kind of difficulty we can contend with without losing oursel... See more