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Facilitate business model evolution by adding upside to your customer's current business model. This is the approach Finix is taking as it seeks to break through in the highly competitive payments and financial services infrastructure market. Instead of offering payments to customers, Finix is turning its customers into payments companies and helpi... See more

Several individual publishers have experimented with removing ads as part of a larger subscription package. Talking Points Memo, for instance, offers an ad-free “Prime” membership for $100 a year. Some publishers like Slate promise “fewer ads” for paying subscribers. But for every publisher that offers an ad-free experience for subscribers, there a... See more

The future will require further growth of the user base into regions that XHS is not as unfamiliar with - the male population, the lower-tier cities population, the over 30 population - groups that are not the typical garrulous and aspirational set that XHS is used to. Will these dilute the community culture? Almost certainly. Will utility-based co... See more

Substack isn’t the only player that has sought to figure out small-scale publishing in the platform dominance era. Medium, for instance, has been home to a rotating roster of small publications, but has pivoted often and failed to emerge as the media force many once hoped it would be. Best said Substack’s main focus is the connection between an ind... See more