A point I’ve tried to hammer home is that tech in healthcare is only useful if enables a new workflow and as a result can change the economics of that process. For example, face-to-face telemedicine isn’t interesting because it’s the same workflow as an office visit, but asynchronous telemedicine lets you interact with many more patients and drop t... See more
Instead of selling their time in the form of a single SKU, they’re productized and diversified. They record videos, and they do paid fan shoutouts, and they sell merchandise—or they write an email newsletter, and they do consulting, and they run an online course.
The internet needs new rules — designed and agreed by democratically elected institutions — and technology companies need to make sure their products and practices are designed in a responsible way that takes into account their potential impact on society. That starts — but by no means ends — with putting people, not machines, more firmly in charge... See more