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-How power within the organization is allocated

One problem with writing: once it’s put in words and recorded, you feel bound to it, it becomes harder to adjust your ideas later.

“At hospitals that don’t link it with their medical records, more time must be spent typing in patient information. At Jupiter Medical Center in Florida, that task falls to nurse Jean Thompson, who spends about 90 minutes a week feeding data into the machine. Once she has completed that work, she clicks the “Ask Watson” button to get the supercompu... See more

“One of the most important elements of Grammarly’s early success was nailing a narrow, strong PMF early. Specifically, this was ‘high-consequence writing,’ e.g. term papers, cover letters, business memos, public blog posts. We targeted them aggressively with custom creative, landing pages, and onboarding experiences.”—Yuriy Timen

“The way that power has been exercised in our society through these decades of mass systems has been about people in conference rooms arguing with each other over control of these mass mechanisms.”