Sam Liebeskind
@samliebeskind
product partnerships at New_Public; previously community & growth @ Geneva
@samliebeskind
product partnerships at New_Public; previously community & growth @ Geneva
A good brief increases the quality and reduces the quantity of conversation
"I see our customers as partners in a big project, not as crops to be harvested. You can’t have a sustainable long-term relationship when you treat your customers as crops.”
-Tobi Lutke
“As organizers, let it be friction-ful or not cute. Let it be functional and clear but maybe ugly. As participants, let us widen our zone of comfort with organizations or groups who have ancient facebook pages or websites where you aren’t sure where you even put your e-mail address. Maybe we trust them more because they’ve managed to keep going in
... See more“‘Disorder’ as the domination of public space for private purposes”
Charles Fain Lehman
Walking the path reveals more of the map
I wish more media / subscription products didn’t have auto-renew as an unchangeable default.
Any time I see that - even if it says “cancel at any time” - it deters me from taking action in that moment because I’m worried about forgetting to cancel it later, and then getting charged $19.99 or whatever.
A better approach would be: we’ll charge you $10
... See morePerfectionism has nothing to do with getting it right. It has nothing to do with fixing things. It has nothing to do with standards. Perfectionism is a refusal to let yourself move ahead. It is a loop—an obsessive, debilitating closed system that causes you to get stuck in the details of what you are writing or painting or making and to lose sight
... See moreHarry Dry rules for copywriting:
1) A great sentence is a good sentence made shorter.
2) Writing great copy begins with having something to say in the first place.
3) Copy is like food. How it looks matters.
4) Since the look of copy matters so much, don't write copy in Google Docs. Write it in Figma (so you can write and design at the same time).
5) Ka
... See more“It's so simple, yet makes such a difference. Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.'”
— Mary Kay Ash
If you work on anything worthwhile, sooner or later people will care about it and will want you to send progress updates. These could be quarterly investor updates, weekly updates to your boss, emails to adjacent teams, etc. Here are tips on how to do this well.
Understand your role, and with each update add to the body of evidence that you’re a goo