Sam Liebeskind

I think that’s a common outcome in volunteer-based organizations—they rely so much on unpaid labor to exist that there’s really no other resource allocation strategy besides asking people who show up and succeed at things until they say no or stop succeeding.

For example, Facebook ran an experiment where they sent people less notifications. Over the short term, the findings were pretty intuitive: sending people less notifications increased their satisfaction but decreased their engagement. However, over the long term, sending people less notifications actually increased their engagement, likely because ... See more

When popularity is in the driver’s seat without other values that complement and constrain it, we risk falling into what author and neuroscientist Erik Hoel calls a “gossip trap.” In a gossip trap, raw social power takes precedence over other ways of organizing society, returning us to a world of tribes and clans where reputation management and pop... See more