product strategy at New_Public; previously community & growth @ Geneva
Strategic philanthropy has more difficulty funding bona fide organizers who are embedded in and responsive to the communities they serve. In contrast to their support for outspoken moral activists, philanthropic funders cannot meaningfully predict in advance what particular issue(s) grassroots organizers and their communities will prioritize. That... See more
Broader societal issues that are difficult to quantify and measure—such as desirable social values like human agency and respect for fundamental rights, power and resource asymmetries, and oppressive social structures—that are encoded in and/or intersect with algorithmic systems thus often fall outside the purview of “fairness” due to its narrow... See more
In the 1970s and 1980s, the philosopher of technology Langdon Winner dismantled the idea that technology is a “neutral” tool (Winner, 1978). Winner’s work emphasized how those developing technology benefit the most while already disadvantaged individuals and groups pay the highest price, laying the philosophical foundation for subsequent work in... See more
There's a fantasy popular among technologists and policymakers that community can be engineered. That if you identify the right variables and apply the right interventions, you can produce community on demand. This fantasy has a name in the urbanist literature: it's called "new town syndrome," after the observation that Britain's postwar new towns,... See more
In every case, the platform's architects // successors assumed that the product was the platform and the community was an emergent feature that would re-emerge given similar conditions. They had the relationship exactly backwards. The community was the product and the platform was the container, and when the container breaks, the product spills and... See more
In a model, agents are interchangeable. Consumer A and Consumer B have different preference curves, yes, but they respond to the same incentive structures in predictable ways. Community is what you get when agents stop being interchangeable to each other. When Alice doesn't need "a neighbour" but needs that neighbour, the one who watched her kids... See more
Some of the people populating the world’s feeds are doing valuable work—the journalists and open-source-intelligence gatherers trying to confirm events and produce original reporting, for example. But they are outnumbered by propagandists, trolls, anxious commentators, war-market gamblers, and clout chasers