product partnerships at New_Public; previously community & growth @ Geneva
Here’s how 90% of brands do their welcome flow:
• Email 1: “Welcome to our brand!”
• Email 2: “Here’s our story”
• Email 3: “Check out our top products”
Let me translate:
• Email 1: “We exist”
• Email 2: “Let me talk... See more
Many of the most meaningful things in life look inefficient when viewed through the wrong lens. But that doesn't make them wasteful. It makes them human.
Over the last year, I've had the privilege of leading Mozilla Foundation's reimagining of technical grantmaking. Alongside Mehan Jayasuriya, Lisa Gutermuth, and the wonderful Hannah Eaves who led our strategy design process, we met with past grantees, colleagues across Mozilla, and peers across the field. We asked - what if the problem isn't that... See more
"The large metro dailies covered a broad geographic region," Dougherty told me. "That was their strength and then their downfall. They may not cover the town unless the shit hits the fan, but they don't inform people of what it feels like to live there."