Cycle time is a function of how many vertical leaps a discussion has to traverse and how many people are involved at each level. The best way to reduce cycle time is to reduce vertical leaps because it affects both variables. In layman’s terms, this means the most important change to make is to push decision making down. The target isn’t a true
Positive results—winning—count most. But until those results come through your door, a heavy dose of documentation relating to what you’ve done and what you’re doing, planning to do, and hoping to do may buy you just enough extra time to actually do it.