Pritesh

By privileging vision over hearing, we stopped learning how to listen.

small . This fact drives everything about debt collection; it has to be done scalably, by the cheapest labor available, with a minimum of customization or thoughtful weighing of competing interests.

Taste starts with noticing.

Jerry Seinfeld said the following is one of his favorite jokes, the one that “would encapsulate my worldview.” A gardener was out tending to his beautiful, magnificent, thriving garden when another man walked by and stopped to admire it. “Boy,” the man said, marveling at the blooming flowers and the perfect rows of crops, “some of God’s best work,... See more

Birds are thinkers who look at the big picture and survey the landscape from a great height. Frogs are thinkers who love playing around in the mud of specific problems, delighting in finding gems and then polishing them so that they become part of the superstructure that birds survey.

To be a good delegator, first you have to be a systems thinker . Systems thinking consists of understanding how events, behaviors, tasks, problems etc. relate and how they can prevail and sustain over time.

And ultimately, fear will disguise itself as “not me” and “not now.” It might already be creeping in as you read this.

Maybe most importantly, a Personal Business is properly scaled. It doesn’t have to be small, but it should grow at a pace that optimizes for its own resilience rather than to dominate a market.

Find fulfillment in this chapter, knowing you might need to find it again later. The impermanence creates freedom where permanence creates pressure.