Most buy something they just want to work. Configuration is a drag, not a desire. Setting something up brings them down. They just want their struggle out of the way, and choosing and buying the thing was the majority of the work they signed up for. The rest should just glide.
Defaults aren't just about nailing The Golden Path, it's also about... See more
If you ever want to find out just how uninteresting you really are, get a job where the quality and frequency of your thoughts determine your livelihood. I've found that the only way I can keep writing every day, year after year, is to let my mind wander into new territories. To do that, I've had to cultivate a kind of mental playfulness.
A vision springs, not from a careful understanding of a context, but from a fantasy: if you could just make it into another context your problems will go away.
True taste is less performative. It is a product doing exactly what you want it to do with minimal friction. It is a feeling of working with a system, rather than against it. It is intuitive but legible, familiar but anticipatory.
Mastery, Robert said, requires boredom and tedium. It requires doing the same mundane things over and over and over. It requires sitting with the frustration of putting in work that doesn’t immediately pay off.
Cycle time is a function of how many vertical leaps a discussion has to traverse and how many people are involved at each level. The best way to reduce cycle time is to reduce vertical leaps because it affects both variables. In layman’s terms, this means the most important change to make is to push decision making down. The target isn’t a true