‘When you buy something cheap and bad, the best you’re going to feel about it is when you buy it. When you buy something expensive and good, the worst you’re going to feel about it is when you buy it.’
Trust, though, is an immensely socially useful technology. Human civilization has a fundamental limitation in that all humans can be trivially killed while sleeping. Huge portions of society’s efforts go toward establishing conditions where this trivial vulnerability virtually never gets exploited. God has, reportedly, closed all bug reports claimi... See more
“An insight is a non-obvious truth about how one or more inflections can be harnessed to change people’s behavior.” While inflection points are about a tech wave, or regulatory / cultural shift, insight is fundamentally about customer behaviour. Inflections provide the ‘why now?’ and the insight helps you take advantage of it.
KTLO level is not the same as maintenance level. Maintenance level investments keep a thing functional at the current level of functional capacity. KTLO activities can sink lower, to hibernation levels of metabolism.
Taste and craft are not about endless design reviews. Taste is finely-tuned intuition for what differentiates good from great — and perhaps more importantly, the ability to explain why.
" Rest is not something that the world gives us. It's never been a gift. It's never been something you do when you've finished everything else. If you want rest, you have to take it. You have to resist the lure of busyness, make time for rest, take it seriously, and protect it from a world that is intent on stealing it. "
Tradition is not the preservation of fixed forms, but the ongoing transmission of purpose—a living thread that weaves through changing methods. Convention , by contrast, is what’s left when the core is lost and only the form remains. Most things are a mix of the two.
Robert Greene notes that the “Master” is observing not just “the moves of the pieces on the chessboard but the entire game, involving the psychologies of the players, their strategies in real time, their past experiences influencing the present, the comfort of the chairs they are sitting in, how their energies affect each other — in a word, everyth... See more