My shower thoughts wandered away from upcoming negotiations and towards interesting rabbit holes.
It's a good reminder that what's lacking in life is not time. It's focus. If you're working on what matters, you can advance leaps and bounds in 8 hours. And if you're just clearing the slog, you can spend a lifetime staying in the same place.
I know that if you are not unusually hard-working or competitive or smart, you can still distinguish yourself. Be unusual in some other noticeable, likable way—unusually honest, brave, generous, curious, or pleasant. All of these attributes are composed of discrete behaviors that can be learned through practice.
Processes also serve as repositories of institutional memory. They carry lessons from countless past cases, often unknown to the person following the process. Problems once encountered, solutions once devised, all of that is encoded into a set of steps.
The single most important job of a leader — even if they’re mediocre at everything else — is to make decisions, and to know when and where those decisions need to be made.