Pam Ronald

When you make something, when you improve something, when you deliver something, when you add some new thing or service to the lives of strangers, making them happier, or healthier, or safer, or better, and when you do it all crisply and efficiently, smartly, the way everything should be done but so seldom is—you’re participating more fully in the

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Friendship is born at the moment when one person says to another: ‘What? You too? I thought I was the only one.’”—C. S. Lewis