Paige Wolfe

A review of the UX design of the popular esignature platfrom - DocuSign.

You cannot modify the envelope once it has been sent.

Milton Glaser’s words resonate: “There’s no such thing as a creative type. As if creativity is a verb, a very time-consuming verb. It’s about taking an idea in your head, and transforming that idea into something real. And that’s always going to be a long and difficult process. If you’re doing it right, it’s going to feel like work.” As impactful... See more

3. Free account

2. Considering limitationsThe app is intentionally different, because it has unique requirements.

Overview of design thinking from leaders in research-based user experience firm, Nielsen Norman group.

Despite the perception of a free account, new users are actually signing up to a trial of DocuSign, and are only given 3 free sends.