Natalie Audelo

Telling stories is a process of mattering. Who matters? When we tell stories, we make ethical choices about who to bring in and who to leave out. We cannot bring in all of the voices. The voices themselves only come to exist once we recognize them. The in-between power increases the probability that we notice the voices, listen to the voices and... See more

BCG’s research underscores a fundamental shift in the employer-employee dynamic. Today, many people are on the lookout for better job opportunities, and it is time for leaders to start treating their employees like customers. This means companies need to use all their customer-focused capabilities such as deep discovery, sophisticated needs... See more

Self-explanation practices deepen conceptual understanding by making connections with related concepts and elaborating on learned concepts by asking why or how questions. For example, when learning about a circuit model of a neuron, a student could deepen their understanding by going beyond solving a problem to consider the meaning of one part of... See more

The “language” that is created from these ways of consuming impacts our actual ways of communicating as well. Eventually after enough time is spent positively or negatively grunting at things, or making these vague, silent mental connections, we lose our ability to actually articulate our feelings toward something. Plug-and-play catchphrase... See more

People’s personal growth path can often have a more powerful retention effect than the company’s success; people will stay if they feel challenged and valued enough. While often you can’t really control whether a company goes bankrupt or goes public, you CAN create customized growth plans for individuals by putting J Curves in front of them and... See more

And thus our tradition began. Every weekend, we would bring our folding chairs out onto the street – we had to make do since our house doesn’t have a stoop – and enjoy our caffeine. As we saw people entering or exiting their homes, we'd enthusiastically wave them down, introduce ourselves, and write down their names in our shared spreadsheet. I... See more