Lillian Sheng

In the coming years, Toast will center its growth strategy on (i) acquiring new customers & upselling existing customer base in North America, (ii) expanding its platform by releasing new product features and adding new partners to its open ecosystem, (iii) expanding geographically beyond North America, (iv) acquiring companies mainly to expand... See more

We call this a double bind. It’s often caused by a misalignment — where what’s good for a critical value chain participant, like a distribution channel, isn’t good for customers. 

In such a scenario, every career becomes a pyramid scheme. If you can attract enough people to buy your tokens, and they can attract enough people to buy even more tokens, the whole enterprise will continue to increase in value.

How Seth thinks about organization Organizing is like building a case to hold your tools. You don’t get points for making it fancy, you get points for doing the work.

The problem arose when after the panic of 1893 the workers of Pullman received several wage cuts that on the average added up to twenty-five percent. These cuts were bad in themselves, but when coupled with Pullman’s actions of not lowering the rents for his company owned homes in Pullman, the laborers began to unite.

1. Assessing demandWhen it is costly to build an MVP, a landing page + waitlist is true and tried strategy to launch and get quick feedback before investing more resources.

At a party given by a billionaire on Shelter Island, the late Kurt Vonnegut informs his pal, the author Joseph Heller, that their host, a hedge fund manager, had made more money in a single day than Heller had earned from his wildly popular novel Catch 22 over its whole history. Heller responds, “Yes, but I have something he will never have . . .... See more

The ACT matrix works because it incorporates many of ACT’s core processes in a simple yet powerful way:

• Defusion - by writing down your thoughts, you notice them as thoughts, rather than allowing them to become unquestioned lenses through which you see the world.


• Values - by writing out what is important to you, you can take steps to orient toward it

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Workflows integrate with the software clients already use, from Salesforce to Photoshop to Amazon S3. Clients can create workflows using their existing tools and Snappr’s. For example, for one of the big food delivery apps, the flow might look like: