Laura Pike Seeley

Empathy and consideration for your users are foundational elements of change management. The change should serve your people and the business in equal measure. Crafting your messaging with the same eye toward employee experience is critical, and knowing what will improve employee experience means knowing, relating to and responding to your... See more

Your milieu is not the same as your sister’s. It is an ever-shifting, individual configuration of information flows. The Twitter feed you have curated is a milieu. Your friend group (which is not the same as the friend groups of the other people in that group!) is a milieu.

It is by changing your milieu that you change yourself.

At Modulous we are building a technology platform that enables the delivery of high-quality, sustainable multi-family homes, at scale and pace, globally. One aspect of my work at Modulous is that we are designing and delivering standardized housing modules – like Lego boxes that plug in side-by-side and top-to-bottom. 

When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.

Employees who believe their organizations, and especially their managers, are empathic... See more

The community is the Orbit, a futuristic-sounding name for a new district on the edge of the town of Innisfil, Ontario, a commuter city about a half-hour drive north of Toronto.