Digital strategist Shelley Bernstein once said that one of the greatest challenges currently facing us is how to interact meaningfully with the people we serve. Interact meaningfully with the people we serve. Not eyeballs. Not users. But people.
i sent this screenshot from a steve jobs email to a friend & we ended up talking about how so many people plan so aggressively now that they leave no space for natural chaos.
you ask someone when they’re free & they hit you with “september 15th.” months out. especially in nyc, this is just…normal.
___LINEB... See more
“You can’t plan to meet the people who will change your life”
This led to a broader discussion about artistic evolution and audience expectations. I referenced a Zadie Smith quote about how "We want our artists to remain as they were when we first loved them. But our artists want to move." The worst thing, Smith argues, is for an artist to exist as "a feature of someone else's epiphany."
Every app wants your decision in seconds. Every employer wants results this quarter. Every investment platform profits when you trade. Meanwhile, the boring investor who indexed and touched nothing decades ago owns your neighborhood. Who's winning?
The patient inherit everything the impatient leave behind.
We can’t address the decline in empathy without addressing the decline in attention. Empathy requires a degree of sustained focus:
Paying attention to an experience someone is sharing
Recalling experiencing a similar emotional response
Sitting with your own and ... See more