Kassen Qian

3. Make Communication Your Path to Ownership : Communication is ... an opportunity to take or give ownership. Iterate how you communicate as much as it takes for everyone to understand the critical information.

Fixed time, variable scope.

Side benefit of this method: by forcing multiple iterations on a PR/FAQ, you implicitly gain the approval of everyone who reviews it, demands iterations on it, and subsequently approves it. This then means that when a product passes the PR/FAQ process but subsequently fails in the market, people are more likely to take collective responsibility.

5. Make Team Management Your Highest Priority Product: To be a good product team manager, you need to have been a successful product manager first. "As a group product manager, my job is to help PMs own their ideas, work with stakeholders, get people on board and amplify their insights. Our product managers are my products."

Three consistent themes for identifying winning product organizations:

One thing that distinguishes Stripe is that it’s an incredibly deep-thinking culture . It’s a written culture really focused on getting to the right answer.

4. Celebrate wins