Kassen Qian

In particular, not all software is a Web app ... We discount the volume of, for instance, embedded systems and one-off infrastructure.

You’re a super user: Eat your own dog food and talk to people who do too.

There are idiosyncrasies of software development that are invariant even as technique and technology improves, and so you are bound to recapitulate these patterns eventually.

1. Focus only on what warrants discussion

The flow: Think It = figure out what type of product we are building and why. Build It = create a minimum viable product that is ready for real users. Ship It = gradually roll out to 100% of all users, while measuring and improving. Tweak It = Continuously improve the product. This isn't really an end state; the product stays in Tweak It until it... See more

Your team dynamic is something you can always affect, even if you have no meaningful influence over the major strategic decisions of an organization.

You’re a ghost: You know when to disappear (it's possible to over-PM).

The solution: Figma's product roadmap doc.

The PR/FAQ process merely increases the odds that your product would succeed; it doesn’t guarantee it.