Jim Hayes

Real communication occurs, and this evaluative tendency is avoided, when we listen with understanding. What does this mean? It means to see the expressed idea and attitude from the other person’s point of view, to sense how it feels to him, to achieve his frame of reference in regard to the thing he is talking about.

Stated so briefly, this may

Below are three tips that consistently help me. They might seem simplistic, but they keep me from careening too far off the tracks. They are my defense against the abyss. They might help you find your own.

Test them, keep your favorites, and use them as a starting point:

1. Go to the gym and move for at least 30 minutes. For me, this is 80% of the

Ladder of Inference - Chris Argyris

1. Observable data & experiences

• What’s here: Raw facts and events — the “videotape” version of reality.

• Trap: We rarely take in all the data; our brains filter.

2. Selecting data

• What’s here: We notice only certain details (often those that confirm what we already believe).

• Trap: Confirmation bias starts here — we

Minimum Effective Dose

• Something consistent beats everything inconsistent.

• Small doesn’t mean weak. Small means durable.

“Once you have something hard-wired into your being, you can expand it, add to it, or bring in more intensity - but don’t start there. It’s a recipe for “nothing”.”

• https://chriscirullo.substack.com/p/all-or-nothing-always-becomes-no

Minimum Viable Consistency

• Smallest reliable version of a habit that you can do consistently, under stress, when motivation is low, and track without elaborate systems.

“Trust your future self to handle future problems” ~ Dr. Emily Anhalt

• The version of you that will handle that terrible experience, if and when it happens, will be born into existence in that moment.

  • That version of you will have more context, life experience, and more ability to handle that thing than you do now.

  • It makes sense you don’t know what

Optimizing for the wrong thing is disastrous

"Cutting your tennis balls in half allows you to store two more balls in each can, saving space."

Applications:

• When a team optimizes for an MBO or goal, they have without considering the impact on other teams/departments or customers.

• We want to drive $x in revenue, so let's do something that is terrible

Caretaker → Coach

• To develop kids into maturity, you have to evolve from a caretaker to a coach starting around age five

• Coaching = High standards + high edification

• Ask great questions so they can grow

From Scott Donnell