Jay Matthews

A news story is released, and many people will immediately respond in very predictable and scripted ways. Typically, their response is almost verbatim what their affiliated groups (e.g., religious, political) tout. If they are silent, they risk being labeled as ignorant at best or affiliates of the “opposing” group (along with a string of character... See more

The idea is to initially attract users with a single-player tool and then, over time, get them to participate in a network. The tool helps get to initial critical mass. The network creates the long term value for users, and defensibility for the company.

Argues that everyone models, some just do so explicitly and others fool themselves into thinking that they do not model. The author provides compelling reasons for why modelling is important and why people should engage in people. (good companion for Daniel Kahneman's Thinking Fast and Slow, very relevant for corporate environments). Core arguments... See more

Platform: network of users and developers; multi-sided feedback loop between those users, developers, and platform itself creates flywheel effect increasing value for each of those groups. Network that can be programmed, customized, and extended by outside users. (often meets needs and creates niches not defined by original developers at the... See more

"let's embrace these bulging urban brains, these massed flowerings of opportunity and potential. The frontiers of exploration have spread from deserts, forests and mountain ranges to include centres of human population whose increasing scale demands new research, new ideas, new policies; fresh symbolism . Urban jungles are greener than we think.... See more

While a multichannel experience is one that has the user engaging with various but unintegrated touch points, a true omnichannel experience means a user can successfully fulfil a single journey or task moving between various channels.

We are entering a blissful new Middle Ages, where you simply soak in a static world until the waters finally close in over your head.

Sixteen Reasons Other Than Prediction to Build Models But, more to the point, I can quickly think of 16 reasons other than prediction (at least in this bald sense) to build a model. In the space afforded, I cannot discuss all of these, and some have been treated en passant above. But, off the top of my head, and in no particular order, such... See more