To return to information overload: this means treating your "to read" pile like a river (a stream that flows past you, and from which you pluck a few choice items, here and there) instead of a bucket (which demands that you empty it). After all, you presumably don't feel overwhelmed by all the unread books in the British Library – and not because... See more
I owe this insight to my colleague Colin Nimick, a brilliant copywriter at Ogilvy who said, “In New York, people speak fast. In the American South, they speak slowly. Both of them are a form of politeness, understood in a different way. In New York, you speak quickly because you respect the value of the other person’s time and you don’t want to... See more