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The text actually moves back and forth between all of these. Few novels pay less attention to the rules of fiction than Zen and the Art of Motorcycle

surprise may be a better proxy for creativity than quality. A polished output is not necessarily creative, but a surprising one might be. Yet even sur

One of the saddest things to me is the cultural decay cycle in our new age of virality. Sub-cultures that took years to form through meaning are esse

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What do you wish Strategists would do more of?“Find opportunities for action, and not just diagnostics.”“Choices. Most planning presentations open up

Anthea often uses metaphors to develop and convey new conceptualizations. This approach is in keeping with studies about the significant role of metap

Kelly's insight about wine applies perfectly to how we think about personal growth. Just as mindlessly drinking more wine doesn't make us better wine

Technologists are obsessed with reaching god (lower case g) AS technologyInstead reaching God (upper case G) THROUGH technology

The problem with AI tools today is that they don’t take your judgment into account

pre-training data should be augmented with explicit moral values metadata

But the bigger loss of human agency comes from the billions of people that use these apps. These deep learning AIs are designed to maximize the time w

The model was helpful—but only to an extent. They found that while AI improved the output of less creative writers, it made little difference to the q

There is a common issue of over-optimizing the metrics in business, which can damage the whole system. Doing the wrong thing efficiently is actua

You're under no obligation to remain the same person you were a year ago, a month ago, or even a day ago. You are here to create yourself, continuousl

Now I accept that this is going to happen, and when it does, I acknowledge it and then look for something else to get absorbed in, something new to le

Information work increasingly asks employees to handle more complexity—but we should not have to self-manage our own productivity in imperfect systems

Because there is no one way to organize projects and workloads, no software can be everything for modern workers. You may find yourself really loving

A huge part of your job today may be simply resolving and reconfiguring the natural entropy in your office, but poorly communicated deadlines will rem

In my research and reporting on change and uncertainty, I constantly found a pattern: skillfully navigating change – be it at the level of an individu

BS: I used this story to tee up one of the central questions the book asks: What does it mean to have a strong and enduring sense of self when everyth

1-sentence summary: Old models frame change as something that happens to us, when in reality we are always in conversation with change: navigating li

1 key takeaway: Next time you are faced with uncertainty or change, follow the four 4P’s: Pause and collect yourself. Process by naming your emoti

Recognizing that strategy is a creative exercise I think of the strategy frameworks for more stable environments as castle-building (e.g., Michael Po

Naturally, these three ideas — uncertainty ability, the experimental organization, and strategy as creation — are just a sampling of the approaches we

Allostasis is also more accurate because the truth is you almost never get back to where you were — and when you try you often end up suffering. And w

Either way, the upshot of the expectations research, for me, anyway, is during a period of change, be it big or small, I need to constantly be asking

Part of what I feel is important right now is to be in the system and to be creating these pockets and spaces and kind of stretching the constraints o

It’s also important to acknowledge that the systems change or innovation scene is not the only place where change and innovation is happening. Real ch

But that’s physics, and physics deals with the natural. Engineering, on the other hand, is a science of the artificial, and it would be downright stra