Ian Vanagas

I strongly suspect a much deeper challenge has just presented itself to humanity. It increasingly feels like there is a deep conceptual and technical connection between the two domains that calls for careful research. It feels like AI and crypto are mathematical evil twins of sorts; that each is somehow deeply incomplete without the other. The mild... See more

Many people think of onboarding only when a member first joins a community, but onboarding happens every time a member re-enters a community space. Communities should always be onboarding. Onboarding is the process of providing members with the context necessary to function in the community. It is needed because context changes constantly.

Framing matters a lot. Spending for the benefit of the group feels a lot better than spending solely for yourself. People ideally want both.

Information bankruptcy is a common problem for communities to have. When there is too much information to absorb, members often give up on absorbing any of it at all. It’s a play off of email bankruptcy, where someone ignores or deletes all emails beyond a certain date.

Communities should think hard about their onboarding process for new and returning users. They should understand what information is shared and needed to engage with the community, and what path those users are going on. They should think about how to summarize context to be more consumable for both new and returning users.

We are in the age of hyper-competition. Being a big spender is a seductive way to make you feel like you belong.

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