Jeff Jordan – who’s been involved in everything from eBay to OpenTable to Airbnb – said off the cuff “the secret to everything I’ve done, and it’s not a secret, is economic empowerment. It is building things that help people make money.”
What do people actually want from their interactive experiences? The first insight from the pandemic era is that most formal presentations should simply be abolished. The sad reality is that hardly anyone is listening, or for that matter should be.
David Friedman points out that people only do things for other people for three reasons – love, money, or force. Love doesn’t scale, so the economy can only run on money or force. The force experiment has been run and found wanting. Let’s stick with money.