Community Information Bankruptcy

Solutions:1. Limit the amount of information provided to members2. Make information more digestible.3. Guide members on how to avoid information bankruptcy.

Information bankruptcy can’t be fully solved, but it can be managed.

It is a bad sign when a large percentage of members are declaring information bankruptcy. It means the community is providing too much information members don’t care about. They aren’t helping members make sense of that information.

Information bankruptcy is a common problem for communities to have. When there is too much information to absorb, members often give up on absorbing any of it at all. It’s a play off of email bankruptcy, where someone ignores or deletes all emails beyond a certain date.