Emilie Kormienko

Remember that the problem is rarely about someone begin a villain. It's almost always the system. When you find someone that's frustrating you, breathe. Assume they're trying to help you avoid a cliff you can't see or are under hidden constraints. Be curious, empathetic, and seek to understand.

How can we create the social context needed for people to truly care about others outside of their extended family?

Getting onboarding right means knowing precisely what people want to accomplish and then putting all your energy into getting them there in the most effective way. 

Communities work best when members are intrinsically motivated, but external rewards can be effective when used wisely.

We don't always believe things because they are correct. Sometimes we believe things because they make us look good to the people we care about.