Perhaps it is not difference, but distance that breeds tribalism and hostility. As proximity increases, so does understanding. I am reminded of Abraham Lincoln's quote, “I don't like that man. I must get to know him better.” Facts don't change our minds. Friendship does.
Onboarding is considered to be the sequence in which a user is made familiar with a product. This happens through a set of interactions, instructions, or information on what to expect with the product’s experience.
Each step in a flow should be a very simple question to help the user set up the product. In each question and answer, the user should get one step further in their understanding of the product and its capabilities too.
Historically, U.S. women have taken on more responsibilities at home because they have not been able to work outside the home or have worked fewer hours and earned less, because of limited access to higher-paying jobs. But since the 1970s, even as women’s participation in the labor force and salaries have risen, men have still not taken on an... See more
As a solution to the poor consumer experience, early internet companies sprung up to bridge the gap. They made the internet more usable. As a normal person without a computer science background, you could ask questions and get answers (Google) and meet new people (social media). These “Web 2.0 companies” made the internet more accessible to... See more
We agree to many requests not because we want to do them, but because we don't want to be seen as rude, arrogant, or unhelpful. Often, you have to consider saying no to someone you will interact with again in the future—your co-worker, your spouse, your family and friends.
“The art of paying attention, the great art,” says the philosopher Alain (1868–1951), “supposes the art of not paying attention, which is the royal art.”