Adam Zeiner

Depending on the use case you will scope your stakeholder map differently but generally having an ecosystem map offers three important benefits:

Existing data rarely tells the story the design leaders need to tell. These metrics measure, at best, outputs

These UX metrics show activity in the design. They may occasionally show improvements in a few business metrics such as sales revenues or onboarding rates. However, the metrics won’t likely show if an improved design actually makes a

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For those that aren’t familiar, a boundary object is an artefact (thing, concept, discourse, process, etc.) that can hold a diversity of incomplete perspectives and enable communication and collaboration amongst those stakeholders despite that incompleteness.