Adam Zeiner
@dezein
a persistently curious generalist (parading as a strategic designer, facilitator, and organizer) attempting to wrangle complexity
Adam Zeiner
dezein.info
Content ecosystem maps are snapshots of your digital strategy and what the heck is going on with content in your organization: where content is coming from, high-level processes, internal and external audiences, business objectives, technology—and how it all interacts.
Scott Kubie • Visualize Your Digital Strategy with a Content Ecosystem Map
Before we can identify the right UX success, problem-value, and progress metrics, we must know what our key UX outcomes are. And the only way to know what our UX outcomes are is to spend serious time learning about our users and their challenges.
Jared Spool • Your Necessary First Step to Creating Powerful UX Metrics
product design and
By mapping the components of individual services (or portfolios of services) against these two axes, perhaps we can explore their relationship to systems change. To what extent are we tweaking around the edges of the existing system, versus changing the behaviour of the system itself — and how ambitious is the effort?
Adam Groves • From service design to systems change
Design organizations are increasingly expected to contribute to product strategy, but these structures support little more than product delivery. If the team is asked to develop a vision for the future product experience 2-3 years out, how do they get it done?
Peter Merholz • Creative and Strategic Leadership in Design Orgs—Super-Senior ICs and the Shadow Strategy Team (3rd in a series on Emerging Shape of Design Orgs), Peter Merholz
‘Systems’ and ‘systemic’ have always been tricky words, as they mean different things to different people. Some people immediately think of technical systems (like airport control), some social systems (like a family unit), some natural systems (like a forest), and some dynamic systems (like a multiple cause diagram for obesity). In my last job,... See more
Cat Drew • Developing our new Systemic Design Framework
The untangling of the military from modern organizations is accelerating, and its influence is waning.
Aric Wood • The Organization as a Machine: An Outdated Concept - XPLANE | Organizational Change Management Consulting
