Adam Zeiner
@dezein
a persistently curious generalist (parading as a strategic designer, facilitator, and organizer) attempting to wrangle complexity
Adam Zeiner
dezein.info
The first step is to determine the user experience outcomes the team is shooting for; answers the question If we deliver a great design, how does it improve someone’s life?
The UX outcome is the end state we’re trying to achieve. Once we know our UX outcome, we can create key metrics detailing our journey getting there.
Jared Spool • Your Necessary First Step to Creating Powerful UX Metrics
[[more highlights coming]]]
Aric Wood • The Organization as a Machine: An Outdated Concept - XPLANE | Organizational Change Management Consulting
Tactics, on the other hand, are easy to see – this the work we do with our hands. This is the craftsmanship that goes into the visible aspects of a product. This is your typefaces, illustrations, colors, whitespace, and rounded corners.
Mehmet Aydın Baytaş • Strategy and Tactics in Design
Kristin Taylor, Blog: The waves of civic tech
kristinkristin.comthe first paper is out from our Leverage Points project [...] and lays out a conceptual framework and research agenda, all around the notion of “deep leverage points”
Ideas for Sustainability • Now published: Leverage Points for Sustainability Transformation
Knowledge Work and