Adam Zeiner
@dezein
a persistently curious generalist (parading as a strategic designer, facilitator, and organizer) attempting to wrangle complexity
Adam Zeiner
dezein.info
Identifying UX metrics that tell the team’s story; that are mapped directly to what happens when we deliver well-designed products and services
Jared Spool • Your Necessary First Step to Creating Powerful UX Metrics
So, what then is human centered design if it's failing most of the humans surrounding it? We were trying to broaden the aperture and bring the lens further back to look more coherently at everything that goes on when inserting a product, service, or built environment. What happens when you create something and put it into a human system?
Stevie Watts • From 1:1 to 1:Many—Humans, Artefacts, & Ecosystems Thinking
Existing data rarely tells the story the design leaders need to tell. These metrics measure, at best, outputs
These UX metrics show activity in the design. They may occasionally show improvements in a few business metrics such as sales revenues or onboarding rates. However, the metrics won’t likely show if an improved design actually makes a
... See moreJared Spool • Your Necessary First Step to Creating Powerful UX Metrics
If you’re part of the map-building process there’s no better tool for organizing your team’s research and keeping everyone on the same page. [...] However… I f you’re not part of the map-building process, systems maps can be exhausting to interpret.
Ryan Mohr • Making systems more approachable
The new ecosystem design will need to start with the customer’s view and deliver on the agreed-upon value proposition and experience. To achieve this, organizations can consider three domains: consumers, sectors and partners, and products and services. Design has a central role to play in each.
Istvan Rab • A design-led approach to embracing an ecosystem strategy
Design for Ecosystems: Emergence & Attraction
Stories of Platform Designstories.platformdesigntoolkit.com
[[more highlights coming]]]
Aric Wood • The Organization as a Machine: An Outdated Concept - XPLANE | Organizational Change Management Consulting
The making of Eno, the first generative feature film
theverge.com