Adam Zeiner
@dezein
a persistently curious generalist (parading as a strategic designer, facilitator, and organizer) attempting to wrangle complexity
Adam Zeiner
dezein.info
The Organization as a Machine: An Outdated Concept - XPLANE | Organizational Change Management Consulting
Aric Woodxplane.com
Identifying UX metrics that tell the team’s story; that are mapped directly to what happens when we deliver well-designed products and services
Jared Spool • Your Necessary First Step to Creating Powerful UX Metrics
Boosting innovation initiatives with knowledge graphs - DataScienceCentral.com
datasciencecentral.com
Knowledge Work and
Ecosystem Mapping: A Tool to Strengthen Systems and Impact - Visible Network Labs
Visible Network Labsvisiblenetworklabs.com
The new ecosystem design will need to start with the customer’s view and deliver on the agreed-upon value proposition and experience. To achieve this, organizations can consider three domains: consumers, sectors and partners, and products and services. Design has a central role to play in each.
Istvan Rab • A design-led approach to embracing an ecosystem strategy
The first step is to determine the user experience outcomes the team is shooting for; answers the question If we deliver a great design, how does it improve someone’s life?
The UX outcome is the end state we’re trying to achieve. Once we know our UX outcome, we can create key metrics detailing our journey getting there.
Jared Spool • Your Necessary First Step to Creating Powerful UX Metrics
This matters because services designed and optimised for the current system can have the effect of further entrenching it — by introducing additional forces and interests to ‘keep things the way that they are’. This isn’t to dismiss their value — systems change is slow and uncertain, and in the meantime it’s essential we deliver the most effective ... See more
Adam Groves • From service design to systems change
NOBL Collective - Change and Transformation Consulting Firm
nobl.io