Thought provoking
Keegan Kelly • Bo Burnham Has Explained the Dumpster Fire That Is Social Media Better Than Anybody
What looks like resistance is often a lack of clarity.
Dan Heath • Switch: How to Change Things When Change Is Hard
Best of all, bright spots solve the “Not Invented Here” problem. Some people have a knee-jerk skeptical response to “imported” solutions.
Dan Heath • Switch: How to Change Things When Change Is Hard
Are you better off ordering your favorite food off a menu or something you have never had? Rozin had suggested to me it might depend on where you want your pleasure to occur: before, during, or after the meal. “The anticipated pleasure is greater if it’s your favorite food. You’ve had it, you’re familiar with it, you know what it’s like. The
... See moreTom Vanderbilt • You May Also Like
You are simply asking yourself, “What’s working and how can we do more of it?” That’s the bright-spot philosophy in a single question.
Dan Heath • Switch: How to Change Things When Change Is Hard
“I’m not writing it down to remember it later, I’m writing it down to remember it now.”
Tom Vanderbilt • You May Also Like
Ambiguity is the enemy. Any successful change requires a translation of ambiguous goals into concrete behaviors. In short, to make a switch, you need to script the critical moves.
Dan Heath • Switch: How to Change Things When Change Is Hard
To pursue bright spots is to ask the question “What’s working, and how can we do more of it?”
Dan Heath • Switch: How to Change Things When Change Is Hard
When you make something, when you improve something, when you deliver something, when you add some new thing or service to the lives of strangers, making them happier, or healthier, or safer, or better, and when you do it all crisply and efficiently, smartly, the way everything should be done but so seldom is—you’re participating more fully in the
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