The Medium Is The Message

What’s amazing is that things like hashtag design—these essentially ad hoc experiments in digital architecture—have shaped so much of our political discourse. Our world would be different if Anonymous hadn’t been the default username on 4chan, or if every social media platform didn’t center on the personal profile, or if YouTube algorithms didn’t... See more

At present, we seem to be suffering from a widespread failure of literary imagination. We have become worse at imagining the experiences of other people, less inclined to credit these experiences as being as valid and real as our own. Why is this? In part, I think, because of the methods by, and pace at which, we acquire our stories. After all,... See more

Shaped intentionally or not, each medium’s fundamental materials and constraints give it a “grain” which make it bend naturally in some directions and not in others.

Human expression was perfected into pithy thought-capsules (Twitter, LinkedIn), glamour shots (Instagram), and performative soundbites (TikTok), all perfect carriers for human emotions and — most importantly — ADVERTISING, which we were also now expected to do, newly equipped with our “personal brands.”

The dominance of these formats and mindset... See more

Looking around, it’s easy to be disheartened about people and the state of the world, but on Reddit I have experienced the opposite: people naturally create community, and they are smarter, funnier, and more helpful and caring than I think we often give them credit for.

And this is not because our users are some special subset of humanity. They’re... See more

It could be said that the success of our human future requires the pursuit of narrative, reflection and empathy. To be sure, we can move in that direction through education, civic discourse and therapy. But if the design of our digital technologies helped us get to where we are, then design can also help get us somewhere better. Indeed, there are a

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it’s utterly impossible for an algorithmic video-sharing website like TikTok to be a “town square” in the same sense that Twitter was supposed to be. There are all sorts of McLuhan-esque reasons for this: text as a medium is much faster to read, the reply and quote tweet function is what makes Twitter dialogic, its focus on text makes verbal wit... See more