Startup Systems
systems that power startups
Startup Systems
We try to be as rigorous and data-driven as possible in quarterly planning. All objectives are measurable, either in terms of quantifiable thresholds or Boolean “was X completed or not.” Our objectives are very aggressive, and often at the end of the quarter we only end up completing 70% in one direction or another. The remaining 30% helps identify... See more
Lenny Rachitsky • How Perplexity builds product
how Perplexity builds
The early days are exciting. Customers are seen and heard and served. Variations are created and value is produced as problems are solved.
In the early days, the most celebrated employees are the ones who figure out what someone needs and then determines a way to fill that need.
Once the organization gains traction, it’s possible that a short-term profit maximizer will join the team. They push to treat the customers as replaceable flanges, almost identical, income opportunities to be processed. And the employees? They are expenses, not part of a team.
It can seem like the fastest way for a stable business to increase profits is simply to remove some sticks. Process more flanges with fewer expenses. Lower overhead, measure the easy stuff, do it faster.
We spend too much time dealing with shaky towers. The resilience of people connecting, of organizations evolving, of service and clarity and generative work is far too important to be threatened by a few hustlers who insist on measuring the wrong thing.
Managers should always be prepared to give away their people, and when the time comes for a high performer to leave, Shen argues that managers will actually be better off for it.
Pulling from the ethos of Molly Graham’s blockbuster Review article “Give Away Your Legos,” Shen has architected her own framework for how managers can avoid being caught... See more
Pulling from the ethos of Molly Graham’s blockbuster Review article “Give Away Your Legos,” Shen has architected her own framework for how managers can avoid being caught... See more
firstround.com • ‘Give Away Your People’ — How Managers Can (And Should) Prep for High Performers to Leave
The teams are currently structured by function (product, R&D, design, business, etc.), and different teams think about different layers of the company and stack. But all energy is directed toward improving the core product. We design objectives that translate to common top-level metrics and improve the user experience holistically. For example, all... See more
Lenny Rachitsky • How Perplexity builds product
Perplexity reporting
"I've noticed three main things holding people back from being more productive and achieving their goals.
They resist creating processes for themselves: This might be baggage from the past where processes were used to control and subjugate them. But processes chosen and designed by YOU can become liberating.
They resist making decisions: Most
if the Minimum Viable Product (MVP) gains traction, then the company will likely receive funding and a growth period will occur. Invariably, that means more people will join the team and the vision from the initial engineer needs to be shared.
Early on, when the team is small (2–15 people), typically processes are loose as the overhead in aligning... See more
Early on, when the team is small (2–15 people), typically processes are loose as the overhead in aligning... See more
Evolution of Monolithic Systems
Certainty - Making your customers feel secure about the quality and longevity of your product reduces the fear of disappointment or the need to frequently replace the item.
Variety - Owning items that introduce a sense of novelty to a person's life satisfies their need for variety and can make them feel more excited.
Significance - Owning something... See more
Variety - Owning items that introduce a sense of novelty to a person's life satisfies their need for variety and can make them feel more excited.
Significance - Owning something... See more
Superhuman
On purchasing higher end products