I stepped away from Heap last month, after nine fantastic years.
Here are some things I wish I could tell my 2013 self.
I was excited to write some code, and I had no idea what was in store on the path to 350+ people and a transformative product.
If 0 to 1 is about product-market fit, -1 to 0 is about founder-market fit. Figure out what you want to build and why you are the right person to build it before you start.
Job descriptions are never exhaustive, even from the beginning. They represent a set of needs for a specific context and time, which after a few months no longer reflects reality. Yet companies hire people based on their ability to match that fixed job description. They hire for the short-term.
Why start from something so specific? Instead, find... See more
An easy way to become a better delegator is to identify what will unlock more leverage for yourself. Jonathan broke it down into 5 levels, with one more that he’s building at Athena.
#1 — Novice: Delegation by Task
Jonathan has seen thousands of delegators start their journey and, without help from Athena’s delegation... See more
Generally, teams think about switching costs as the amount of time and money needed to install one solution and remove another. But true switching costs are much more than that: they include the politics, emotions, career ambitions, esoteric business processes, competing priorities, and sheer laziness that all favor the existing solution. Those... See more