Before I decide to do something, my first question is:
“What problem are we solving?”
9 times out of 10, answering that question shows me:
1) It’s not really a problem (so I can ignore it)
2) What I was planning on doing wasn’t the best way to solve... See more
The most successful web3 social apps are going to look completely different than web2 social (rather than building "decentralized Twitter/FB/X")
They'll lean into financial speculation & create new economic status games.
The frameworks that got us here, of jobs-to-be-done or product-market fit, will be insufficient going forward. For founders to have extraordinary outcomes, they will have to find alpha in markets that aren’t easily understood.
Which is to say, technology alone won’t be enough. The other essential ingredient will be taste.... See more
An easy way to become a better delegator is to identify what will unlock more leverage for yourself. Jonathan broke it down into 5 levels, with one more that he’s building at Athena.
#1 — Novice: Delegation by Task
Jonathan has seen thousands of delegators start their journey and, without help from Athena’s delegation... See more
No more building. Just talk to customers. “We decided we weren’t allowed to build anything at all. We had to just talk to people—and talk to them until we had a lot of confidence and a mental model of customers, their jobs, the problems they might have and how we might solve them.” (For more here, check out Cacioppo’s write-up on some of her... See more
Apologizing for slow replies is a symptom of unrealistic demands in an always-on culture. How quickly people answer you is rarely a sign of how much they care about you. It’s usually a reflection of how much they have on their plate.
I stepped away from Heap last month, after nine fantastic years.
Here are some things I wish I could tell my 2013 self.
I was excited to write some code, and I had no idea what was in store on the path to 350+ people and a transformative product.