Startup Advice

A few of your strongest customers can teach you more than many of your weaker ones. Your strongest customers are generally your most engaged users, deriving the most value from your product. If you use the Sean Ellis question, your strongest customers will be those with the highest scores. Try to learn: what characteristics make them a better fit... See more

“Everyone bifurcates the world into content and distribution,” Whaley told me. He has brown hair, is of average height, and was wearing a nondescript gray t-shirt and jeans when we talked. “From the beginning, we viewed those as the same thing. Each object gets better with more participation, and so does MSCHF. Scale is not the goal. Scale is a... See more

Sama: "I think I mostly got what I wanted by ignoring advice..."

Our decentralized approach for decisions passes the torch of responsibility, enabling fast-paced iteration without the need for approval processes. Individuals make urgent, locally optimal decisions. Any misalignments are then ironed out quickly afterward.

If you don’t have time to clean up, you don’t have time to cook

Professionals understand that the project is the whole project, not simply the fun or urgent or interesting part of the work.

There are countless productive shortcuts along the way. But not finishing the project isn’t one of them.