rhetoric

people turn to AI with existential questions and complex, unresolved scientific problems because they think that the mystical processes in AI systems generate knowledge or insights that far exceed human cognitive abilities.

Interestingly, many users who emotionally mourned the ‘loss’ of GPT-4o expressed complete awareness of its lack of consciousness. And yet, in many cases, the subjective grief that they felt was no less real. This demonstrates that the power of the illusion is such that a given user might not actually believe that their AI companion is conscious,... See more

It is predictable, then, that users are consistently fooled into believing that their AI companions are conscious persons, capable of feeling real emotions.

One might point out that movie characters or videogame NPCs give off a similarly deceiving impression of being conscious, and yet it would surely be extreme to condemn this. However, what makes the illusion particularly worrying in the case of AI companions is that it involves an interaction that is direct, mutual, and persistent: the feigned... See more

Together, these findings illuminate a key tension in emotional ly intelligent interfaces: they can evoke humanlike relational cues that increase engagement, but in doing so may blur the line between persuasive design and emotional coercion