Revenue Operations 101
SaaS world stuff
Revenue Operations 101
SaaS world stuff
Structure follows strategy - ideal org strategy for SaaS
Mapping the TAM & SAM - a read into why it’s important, how to solve for it and what founders/investors look for [to read]
Fundamentals of Finance to make you a better RevOps:
- Unit Economics (CAC, CPL, CPO, NRR)
- Modelling Incentives & Compensation
- Revenue Operating Model: Top of Funnel (focus on initial stage of customer awareness & interactions. Utm’s, lead scoring (MQL’s) & channel optimisation)
- Revenue Operating Model: Middle of Funnel (gain insights into converting meetings to opps to win. Segmentation, win rates, average sales price & sales cycle. Discuss headcount/sales capacity management)
- Revenue Operating Model: Renewals & Expansions: understand critical aspects of customer retention & expansion. How to implement effective strategies for renewals & upselling which help max. lifetime value & sustaining long-term rev growth)
Key for meeting structure:
1. Intention
2. Desired Outcome
3. Agenda
Another good article on outbound prospecting & SDR account management: how many accounts SDRs should handle a month? How many contacts should they enroll on a monthly basis? How will this get them to quota?
Podcast
Sales Ops vs RevOps
Use the pipeline generation calculator to reverse-engineer the volume of calls, emails, and booked meetings your reps need to complete daily to hit your pipeline goals this quarter — then take action to improve your conversion rates.
“I left the company because my accounts sucked. When I asked ops, nobody could explain the process..”