Readwise Highlights

I praise its decentralization, and its willingness to empower booksellers at the local stores.

Step 1: Kick off your Accusation Audit™ with a statement like this: I’m getting ready to ask you a question that’s going to make your day a lot harder. After you’ve made your statement, use Dynamic Silence™ to make sure your words land. In most cases, the clerk will flinch or blink and look up to the side before telling you to go on.

Step 2: Continu

Deuteronomy 6:7 says “teach” your children. The Hebrew word for teach is shenantum. It literally means “sharpen.”

“Let’s put price off to the side for a moment and talk about what would make this a good deal.”

Here it is by steps: 1. A “No”-oriented email question to reinitiate contact: “Have you given up on settling this amicably?” 2. A statement that leaves only the answer of “That’s right” to form a dynamic of agreement: “It seems that you feel my bill is not justified.”

DS: Here’s my simple framework for judging ideas:

1. Potential: If it worked, how big could it be?




2. Probability: What are the chances it’ll work?




3. Proximity: How close is this to things I care about, know about, or am passionate about?

The weights will be different based on your situation. For example, early in my career, “probability” was important. I hadn

One golden take away: people prefer to be heard more than helped.