problem solving

We assume that a complex solution is likely to be the product of more sophisticated and nuanced reasoning than a simple solution, and thus more likely to be correct. This is far from true.

5/ You try to figure things out rather than feel through them How do you drop a hot frying pan? You feel it, and you will let go. All your bad habits are hot frying pans.

one of my favorite rory sutherland anecdotes is about how people complained that an elevator took too long to arrive. it would cost ~ a million dollars to make the elevators 5% faster. they solved the problem for ~$100 by adding mirrors so people groomed themselves while waiting