On building of All Trades

We are living through the emergence of a new business category which I believe will become an important part of our digital lives: community-curated knowledge networks  (a thread on why) https://t.co/ZNg3FHiGUD

My entire philosophy of how I organize myself as a working painter can be summed up by something George Carlin said: “Just keep movin’ straight ahead. Every now and then you find yourself in a different place.”

You hear a lot in art school about how painters must continue to “grow” and “evolve”—but I think those are such bullshit words. There is... See more

Pick a customer instead of an idea: “One of the best pieces of advice I ever got was that when you're starting a company, you often think you're picking an idea, but you're really picking a customer. It's actually pretty easy to change your idea, but it’s way harder to change the customer you're serving,” says Agrawal.

in my role as a more traditional COO (which I also thoroughly enjoyed) I was touching on a large number of parts within Buffer. It also created a certain level of pressure, one that Joel described very well in this post. I felt the urge to try and “keep everything together” and within an arm’s reach so everything would go according to plan.

With... See more

Generally, teams think about switching costs as the amount of time and money needed to install one solution and remove another. But true switching costs are much more than that: they include the politics, emotions, career ambitions, esoteric business processes, competing priorities, and sheer laziness that all favor the existing solution. Those... See more

I am aware that I shouldn’t judge how people try to escape the 9-to-5 grind. I am aware that a job’s purpose is money, not emotional enrichment. I know!

What I am instead arguing for is something more expansive. The thing you should work hard at is everything . Finding ways to imbue each moment with meaning and purpose and effort is the only path... See more

“Lots of folks have said to us, ‘You’re growing, you could grow faster if you hired more people.’ I think a lot of companies and investors overpitch growth at all costs, but sometimes that causes a ‘more people more problems’ issue .”

It should come as no surprise by now that Foster politely said, “Thanks, but no thanks,” to these well-meaning... See more

As an extension of this “don’t hire until it hurts” philosophy, Foster notes that Zapier was very hesitant in the early days to bring on anyone with management experience (even though the founding trio themselves didn’t have any). “Our first people managers were just me, my co-founders, and early employees that we promoted into those roles. We were... See more

How can I maintain my creativity, optimism, intellectual vitality, and sense of agency in the face of the stress that comes from building a company and the endless forces luring towards conformity?

We start raw, then our hearts and minds get boiled by constraints, pressure, feedback, and challenges. How do we keep our head up and maintain our... See more