on ai

There is no person behind the language produced by a chatbot. It’s a dilution of billions of people, like adding water to sugar until the sweetness dissolves.

Humble questions are open-ended. They’re encouraging the other person to take control and take the conversation where they want it to go. These are questions that begin with phrases like “How did you…,” “What’s it like…,” “Tell me about…,” and “In what ways…” In her book You’re Not Listening, Kate Murphy describes a focus group moderator who was tr

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