moneyball

technique colonized realms of life to which it did not properly belong. The key, then, is to recognize where and when it is appropriate to allow technique (or quantification or optimization) a place and where and when it would be good to circumscribe its scope. In order to do so we must have before us a clear sense of the good we seek.

Ours is a culture based on excess, on overproduction; the result is a steady loss of sharpness in our sensory experience. All the conditions of modern life - its material plenitude, its sheer crowdedness - conjoin to dull our sensory faculties.... What is important now is to recover our senses. We must learn to see more, to hear more, to feel more

When everything is measured in terms of engagement, content will be optimized for addictiveness. Not entertainment or artistic merit. Not intellectual substance or creativity. Pure, plain addictiveness.

the McNamara fallacy, as it came to be known, refers to our tendency to focus on the most quantifiable measures, even if doing so leads us from our actual goals. Put simply, we try to measure what we value, but end up valuing what we measure.

“Grunt work” can be central to building community, but only if you do it yourself.

Instinctively, people love to codify things, and make them numerical, and turn them into optimization problems with a single right answer. Because the second you acknowledge ambiguity, you now have to exercise choice. If you can pretend there’s no ambiguity, then you haven’t made a decision, you can’t be blamed, you can’t be held responsible. And w... See more