The problem, in other words, isn't intermediation – it's power . The thing that distinguishes a useful intermediary from an enshittified bully is power . Intermediaries gain power when our governments stop enforcing competition law. This lets intermediaries buy each other up and corner markets. Once they've formed cozy cartels, they can capture... See more
Although repetition is necessary, practice isn’t just repetition. When we practice, we do two things: we isolate a technique for study, and we engage with difficulty.
By the time the Voice had assumed its current semi-undead form, following a 2020 resurrection, the creeping irrelevance of any bounded and singular context—including that of a town, much less “the biggest media town in America”—had become the kind of thing a person might fail to notice while engaged in the ruthless business of noticing everything... See more
That's why we have intermediaries, and why disintermediation always leads to some degree of re-intermediation. There's a lot of explicit and implicit knowledge and specialized skill required to connect buyers and sellers, creators and audiences, and other sides of two-sided markets. Some producers can do some of this stuff for themselves, and a... See more
Inherent in the concept of moral contagion, then, is the idea that moral-emotion expressions are among the most powerful signals to the self and others about one’s identity. As such, they may be among the most functionally relevant forms of expressions in the context of moral and political discourse online, where moral and political identities are... See more
A decade ago, you paid for a smartphone to get 24/7 access to a world that, while demanding of your attention and full of advertising, was made up of a greater share of pleasurable, novel, or at least elective stuff: social media; entertainment; communication with friends; a bit of freedom from your desk at work, if you wanted it. (It provided... See more